Privacy Policy

MAE.KO Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you visit https://www.mae-ko.com.

Our registered office is 20-22 Wenlock Road, London, England, N1 7GU. We are registered in England & Wales as MAE.KO Ltd.

1. Information We Collect

We may collect and process:
– Contact details such as your name, email, phone number and any details you provide in enquiries
– Technical data such as IP address, browser type, and site usage.
– Communications such as emails or forms submitted through our Website.
We do not sell or trade your data.

2. How We Use Your Information

We use your data under the lawful bases of consent, contract, legitimate interest, or legal obligation. This may include:
– Responding to enquiries and providing services.
– Improving our Website and services.
– Sending updates or marketing (only if you’ve opted in).
– Meeting legal requirements.

3. Cookies

Our Website uses cookies and similar technologies to improve your experience. Cookies help us understand how the site is used and allow us to make improvements.
Types of cookies we may use:
– Essential cookies – required for the Website to function.
– Analytics cookies – collect anonymous usage data (e.g. Google Analytics).
– Preference cookies – remember your settings.
You can manage or disable cookies in your browser. More information: www.allaboutcookies.org.

4. Sharing Your Information

We only share your data where necessary:
– With trusted service providers (e.g. website hosting, analytics).
– Where required by law.
We never sell personal data to third parties.

5. Data Retention

We keep your data only as long as necessary:
– To fulfil enquiries or contracts.
– To meet legal obligations.
– Until you request deletion.

6. Your Rights

Under UK GDPR, you have the right to:
– Access the data we hold about you.
– Request corrections.
– Request deletion of your data.
– Withdraw consent (where applicable).
– Object to or restrict processing.
To exercise your rights, email hello@mae-ko.com.

7. Security

We take appropriate technical and organisational measures to protect your data from unauthorised access or misuse.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

9. Contact

If you have any questions, please contact us at:
Email: hello@mae-ko.com
Post: MAE.KO Ltd, 20-22 Wenlock Road, London, England, N1 7GU

Last updated: 24th August 2024